Contact information

Last Update: December 31, 2025

At Trazzo, we are available to address any inquiries, requests, or concerns related to our handcrafted products, orders, shipping, Terms of Service, or the processing of personal data. Our goal is to provide clear, friendly, and timely support to all our customers.

Users may contact Trazzo via email at tiendatrazzo@gmail.com, which is the official channel for customer support, information requests, order tracking, and the exercise of rights related to personal data. Communications will be addressed within reasonable timeframes, subject to operational availability.

By contacting Trazzo, the user authorizes the processing of the personal data provided in accordance with the applicable Personal Data Processing Policy. All communications will be handled confidentially and in compliance with applicable Colombian regulations.